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Change Username

Posted: Fri Sep 27, 2013 2:51 pm
by JaredHowland
Hi,

Is there a way to make it possible for us to change our username but still keep the option to download our kml tracks since we paid for them?

We just have multiple tracking devices going to multiple airplanes and sometimes its hard for the people logging in to track which device is on which plane. We have this app installed on a gps enabled tablet and use a wifi hotspot for signal. I would like to change the username to match the airplane that each tablet is commited too. That way all the managers have to do is enter the user name of the plane they want to track.

Thanks!!!

Re: Change Username

Posted: Fri Sep 27, 2013 5:46 pm
by admin
Sorry, the username cannot be changed by users. If renaming is necessary only one time I could do it for you in database, but not if it is necessary more often.

Re: Change Username

Posted: Tue Nov 19, 2013 6:57 pm
by JaredHowland
ok. Lets do it. How do I let you know what usernames I want changed to what?

I could just tell you here... username aerographics needs to be changed to 207 and aerographics1 needs to be changed to 206.

Thanks!

Re: Change Username

Posted: Wed Nov 20, 2013 11:09 am
by admin
Done. You need to reconfigure the account credentials of your trackers otherwise they cannot login anymore. Please also note that these changes have an impact on your guest url.

Re: Change Username

Posted: Wed Nov 20, 2013 4:15 pm
by JaredHowland
Awesome thanks! I just created an account with the username being pipermalibu and it's too long. Could I get this one changed to pa46? Then I promise no more changes.

Thanks!

Re: Change Username

Posted: Wed Nov 20, 2013 4:45 pm
by admin
done

Re: Change Username

Posted: Wed Nov 20, 2013 5:11 pm
by JaredHowland
Thanks! You're the man!

Re: Change Username

Posted: Sat Nov 23, 2013 3:23 am
by JaredHowland
So how exactly does it change guest URL? We usually just log in with username and password from desktop but couldn't view the tracks. What are the settings we need to change to allow other people to view the track by just logging in to account from desktop? One of our planes is flying tomorrow and we really need it tracked, so hopefully we can get this resolved by then?
Thanks!

Re: Change Username

Posted: Sat Nov 23, 2013 2:08 pm
by admin
To see the correct guest url use the "send my url" dialog. Video help is available here: https://www.youtube.com/watch?v=iFRf58gYgfs